Privacy Policy

Tess Newall is committed to ensuring that the privacy of all users of this site is protected. This privacy policy explains how personal information is collected, how it will be used, and how you can contact us about it.

PERSONAL INFORMATION

When you sign up for our newsletter, make an enquiry, or become a Tess Newall client, whether as a studio client or as a shop customer, you agree that you are providing your name, contact details (including email address, postal address and telephone number where supplied) in order that we may to communicate with you during the provision of the services you have requested.

We will only collect and use personal information for legitimate business reasons in in accordance with applicable Data Protection Legislation

HOW WE USE THIS INFORMATION

If you have made an enquiry about a piece in the Tess Newall Collection, we will use your personal information for the purposes of communicating with you, providing a quotation, and if an order is placed, in the execution of that order, and for invoicing.

We may also wish to provide you with information about new products, changes to our products and services, as well as events and other services and products which may be of interest to you. This information will also be provided if you sign up to our newsletter via the ‘Connect with Us’ link on the website.

If you would rather not receive this information, please opt out by sending an email to studio@tessnewall.com 

Tess Newall will release personal information to a third party unless required to do so by law or by the order of any competent authority in accordance with applicable Data Protection Legislation.

OUR WEBSITE AND COOKIES

When you visit our website, www.tessnewall.com we may store some information (commonly known as a ‘cookie’ on your computer or device). Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your information around the web. Credit card details and passwords are not stored in cookies. A cookie helps you to get the best out of the site and for us to provide you with a more customised service. We use cookies for the following purposes:

  • we use cookies so that you do not have to re-enter your details every time you visit our site; and
  • we use cookies to track how our site is used and to improve and update our content.

You can block or erase cookies from your computer or device if you want to but certain parts of our site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

HOW WE PROTECT YOUR INFORMATION

Tess Newall will take appropriate technical and organisational measures, to protect your Personal Information from unauthorised or unlawful processing and against accidental loss or destruction.

Storage of Personal Information will be on secure servers using password protection.

Access to Personal Information will be limited to those who need access for the performance of their job or in the provision of a requested service, for instance the delivery of an order to your specified delivery address.

YOUR CONSENT

By submitting your information through a website enquiry, signing up to our mailing list, over the telephone, by email or in person you consent to the use of that information as set out in this policy.

Updates to this policy will be posted on this page or notified to you by email. We suggest you check regularly for updates. Continued use of the website and use of our services will signify that you agree to any such changes.

CONTACTING TESS NEWALL

If you would like to contact us with any queries or comments on this policy, the website, or any of the services that Tess Newall offers, please send an e-mail to studio@tessnewall.com